Showing posts with label policy. Show all posts
Showing posts with label policy. Show all posts

Publix New Coupon Policy Size Clarification

The new Publix coupon policy is confusing everyone, especially the stores. To clarify the new policy which starts on 10/18/14, if a coupon does not have a size requirement it may not be acceptable. Well, here is your justification that "any" is considered a size. Its a letter from corporate that states coupons that state "any size" are acceptable. Save it to your smartphone, you're going to need it.

Publix Coupon Policy Updates

Publix has updated their website to include some Q&A about using coupons. I encourage you to read this because there are some clarifications that probably will affect how you use coupons. A couple things I learned is that when you use a BOGO manufacturers coupon at Publix, you may NOT use another MQ on the item you are paying for. Publix considers that the BOGO MQ applies to both items.  Now this may not be enforced at some of your stores, but it is not something you will want to put your foot down about. Another thing I learned is that they will take a competitor coupon for a store brand and apply it to the Publix store brand. So, that means that Target Market Pantry coupons would apply to the same Publix brand item, like white bread or cheese.
You may want to print the policy and tuck it in with your coupons so you have it with you.
#Publix accepts manufacturers' coupons (limit one per item), Publix coupons (originals only—no copies), valid Internet coupons, and coupons from nearby competitors identified by each Publix store. (Competitor names are posted at each Publix store.) We will accept coupons from competing pharmacies for prescriptions only. We will not accept percent-off-items or percent-off-total-order coupons. We will only accept coupons for identical merchandise we sell. Acceptance is subject to any restrictions on the coupon, and we reserve the right to limit quantities. Manager approval is needed for individual coupons above $5.00. For a buy-one-get-one free (BOGO) offer, each item is considered a separate sale. We will accept a manufacturer's coupon and either a Publix or a competitor coupon on the same item. Dollars-off-total-order coupons will be limited to one Publix and one competitor coupon per order. The order total must be equal to or greater than the total purchase requirements indicated on the coupon(s) presented.
 Buy One Get One Coupons
Q: A competitor has a "buy one get two free" coupon. Will Publix accept it?
A: Publix accepts BOGO and buy one get two free coupons if they're for identical merchandise Publix sells.

Dollars-Off-Total-Order Coupons
Q: What should the acceptance criteria be for a coupon that states $40.00 purchase must be met after all other coupons/discounts have been applied. Not valid on purchases of stamps, gift cards, alcohol or tobacco products.?
A: Our policy states that coupon acceptance is subject to any restrictions on the coupon, so in this case we'd use the more restrictive limitations printed on the coupon.

Q: A competitor on a store's approved list is offering a $5.00 off a $25.00 order coupon when a customer signs up to receive communications from them. Will Publix take this coupon?
A: Yes. Since they have already signed up with the competitor to receive this coupon, the only requirement left to comply with is purchasing $25 worth of groceries.

Q: Will Publix accept a competitor's coupon that indicates the customer must present their retailer rewards card to use the coupon?
A: Yes. Publix does not have a reward card but would honor this coupon if they meet the other purchase requirements.

Coupon Stacking
Q: Can a store coupon, competitor coupon, and manufacturer's coupon all be used for one item?
A: No, a manufacturer's and a Publix or competitor coupon, but not both, may be used.

Q: If an item already has a manufacturer's coupon attached to it, will Publix still take an additional manufacturer's coupon on the item?
A: No. Publix will take an additional Publix or competitor coupon but will only take one manufacturer's coupon for an item, regardless of where the coupon came from.

Q: A customer has a "save $1 off the purchase of two items" manufacturer's coupon.  Can another manufacturer's coupon be used for either of these items?
A: No. When the manufacturer issues a "$1 off the purchase of two items" coupon, it requires the purchase of two items. Therefore, a coupon has already been applied to both items. This is because the customer had to purchase both items to meet the coupon's requirements.

Q: A customer has a BOGO manufacturer's coupon. Can another manufacturer's coupon be used for either of these items?
A: No. When the manufacturer issues a BOGO coupon, it requires the purchase of two items. Therefore, a coupon has already been applied to both items. This is because the customer had to purchase both items to meet the coupon's requirements.

Gift Card Coupons
Q: Will Publix accept a competitor coupon for a free $5 gift card with the purchase of an item or items? (For example, a coupon for "buy both Raid Max Bug Barriers 1 gallon starter kit and refill" and receive a $5 store gift card.)
A: Yes, the customer will receive a $5 Publix gift card if we carry the identical items.

Pharmacy Coupons
Q: Does Publix accept prescription coupons from all pharmacies or only from our listed competitors?
A: Publix accepts coupons for prescriptions from all local retail pharmacies.

Rain Checks and Coupons
Q: A customer presents a rain check and a coupon for an item. The coupon is now expired, but was valid on the date the rain check was issued. Can the coupon still be accepted?
A: Yes.

Private Label
Q: Will Publix accept a competitor's coupon for a private label item?
A: Yes, this is an opportunity for us to introduce our customer to Publix brand products.